Companies can put together customer service policies and directives but exceptional customer service comes from the heart of the people. When your team not only believes in exceptional customer service, but lives it, you don’t need a company directive. This internalized belief system and the subsequent actions, couple with a stellar product to deliver on the promise you make to your potential customers in each marketing campaign.

Check out the video below to get a glimpse of what the MLive Media Group team members believe (and know) about exceptional customer service.

INDUSTRY INSIGHTS

Blog Posts

Crafting Creative Around KPIs


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Women inspiring other women is a theme this week. On Friday, October 18, 2019, history was made. NASA astronauts, Dr. Jessica Meir and Ms. Christina…

Retail Technology Company Develops New Identity for Multiple Brands


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Understanding SEO


A good SEO campaign hits the right audience with the right message in a very user-friendly way. Even better, you don’t have to pay to…

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