Companies can put together customer service policies and directives but exceptional customer service comes from the heart of the people. When your team not only believes in exceptional customer service, but lives it, you don’t need a company directive. This internalized belief system and the subsequent actions, couple with a stellar product to deliver on the promise you make to your potential customers in each marketing campaign.
Check out the video below to get a glimpse of what the MLive Media Group team members believe (and know) about exceptional customer service.
In this Together: What you Can Expect from Your MLive Partners
Our team is launching a series of blogs to assist businesses as they adjust to these new COVID-19 circumstances. Some may offer downloadable lists and…
Inform, Educate, and Entertain. THEN ASK.
52% of consumers say that watching product videos makes them more confident in online purchase decisions. 80% of consumers say they are more likely to…
What Matters To Our Audience Matters to Your Audience
This audience is made of conservatives and liberals. It’s made of those that might consider themselves “political junkies” and others that shy away from deep…