Carol Zuniga has more than three decades of experience in the healthcare industry and is recognized for delivering the highest level of behavioral health services to residents of metropolitan Detroit.
Ms. Zuniga graduated from Radford University (Radford, VA), with a Master of Science in Clinical Psychology; and from Macalester College (St. Paul, MN), where she received her Bachelor of Science in Psychology. Carol is a native of the Detroit area, completing high school at University Liggett in Grosse Pointe. Carol has held Limited Licensed Psychologist (LLP) credentials in the State of Michigan since 1987.
Recruited by Hegira Health in 1993, Carol has risen to a leadership role building a top-performing management team that focuses on patient centered care and community services, while pushing continuous expansion for Hegira. Among her most notable accomplishments, Carol spearheaded the development of Hegira’s Children’s Specialty Services Division, as well as designing and contracting for Wayne County’s current adult psychiatric crisis service, known as COPE, and leading her team in 2020 to attain $4.8M in federal grant awards, including a much coveted CCBHC Expansion Grant.
During the COVID-19 pandemic, Carol led Hegira’s Executive and Management teams to successfully continue essential 24-hour person-to-person healthcare services while transitioning 200 additional staff to telehealth capabilities, coordinating training, compliance, safety, employee regulations and IT. Carol was selected by her peers, representing two large local behavioral healthcare organizations, as a panel member of four reporting on COVID-19 healthcare issues in Wayne County to local, state and national decision makers. Several Local media outlets regularly calls upon to comment on behavioral health related administrative, clinical and financial issues.
Under her leadership, Hegira has filled numerous important service gaps in the community, while growing to a staff of 500, with revenues now reaching $30 million. Selected as one of Crain’s “Notable Women in Healthcare” in April 2020, Carol is a leader within the behavioral health industry, as well as in Southeastern Michigan, routinely incorporating trend-setting high outcome-based programs into the strategic planning of Hegira and the other organizations she works with in the community.